Classes and Special Events Terms & Conditions

Refund Policy

We understand that you may press that wrong button and we are happy to offer full refund for any package or service you have purchased within 24 hours. Please contact us at hello@natalialuvyourself.com with details about purchase so we can assist with cancellation. This does not apply to roll on services. Please contact us at least 3 working days before the renewal date to cancel.

After 24 hours no refunds are given. Memberships cannot be passed to friends or family, unless there is a medical reason which can be explained with doctor's letter.

Time is our most precious asset

Please arrive promptly to have time to prepare your mat, change, freshen up and do your thing before the classes. Late arrivals may not be given an access if that will cause a disturbance to rest of the participants. We understand that life gets busy at times and will do our best to offer you a space and would luv you being punctual in return.

Cancellation Policy (applies to regular classes, special events and workshops will have their own cancellation policy)

We understand that sometimes plans change. Here’s how our cancellation policy works to best accommodate you:

  • Cancel early (up to 3 hours before class)

You can cancel your class bookings up to 3 hours before the start of the class through our online booking system. If you experience any technical issues, please let us know via email. When you cancel early, your class will be credited back to your account for future use. Please note that we do not offer refunds for class passes.

  • Cancel last minute (within 3 hours of class)

If you need to cancel within 3 hours of the class start time, we won’t be able to credit your pass or offer a refund. Additionally, a late cancellation fee of £3 will apply to all late cancellations and no-shows.

  • What if Luv Yourself space has to cancel the class

In the event that we need to cancel a class on our end (we will always try our best not to), we will credit the class back to your account.

We appreciate your understanding and cooperation. Your flexibility helps us maintain a smooth and enjoyable experience for everyone.

What we offer

You can find equipment for your practices in the space, our blocks and mats are anti-bacterial and anti-microbial. And we welcome you to bring your your equipment if that is your choice.

Special Assistance

We are accessible in the ground floor Yogic space only. Any classes in the 1st floor Industrial Vibe space are not accessible, as our facilities do nor permit that.

If you require any special assistance in order to participate in our events please contact us prior to the event, to make sure we can offer the best experience.

Conditions for Get a Taste Set

Welcome! We're excited to offer you full access to our regular class schedule with our Intro Offer. Please note that this offer does not include Sound Baths, Courses, or Workshops. Your Intro Get a Taste Set offer is valid for 30 days from a purchase date.

Workshop and Special Events Cancellations

We understand that plans can change, and we aim to be as accommodating as possible:

  • Refund Policy: You can receive a full refund for workshop cancellations made at least 7 days before the start date.

  • Cancellations within 7 Days: For cancellations made less than 7 days before the special events or workshop, refunds or transfers are not available unless:​

    • The workshop is fully booked and we can fill your spot from the waiting list, or

    • You are sick, injured, or pregnant and can provide a doctor’s note. In these cases, we will refund your fee minus a 20% + VAT admin fee.

By booking a course or workshop, you agree to these terms and conditions.

  • If We Cancel: Should we need to cancel a course or workshop, you'll have the option of a refund via the original payment method or transferring to another event at Luv Yourself space.

To get the most out of your course or workshop, we recommend attending all scheduled sessions. Unfortunately, we cannot provide partial refunds or transfer credits for missed sessions.

Direct Debit Cancellations

Our monthly rolling Auto-Renew Eight Classes or Unlimited Classes Sets can be cancelled at any time. If you wish to terminate, please email us at hello@natalialuvyourself.com at least 3 working days before your next payment is due. Please note that we cannot offer partial refunds once a payment has been processed.

Health and Safety Acknowledgement

Your health and safety are our top priorities. By participating in our exercise programs, you acknowledge and accept the following:

  • Awareness: I am fully aware of my own health and physical condition, and I understand that participating in any exercise program may involve risks of injury or illness.

  • Voluntary Participation: I voluntarily choose to participate in the exercise program and engage in the physical activities I am comfortable with.

  • Assumption of Risk: I accept and assume all risks associated with my participation in the exercise program.

  • Release of Liability: In consideration of Luv Yourself Ltd (trading as Luv Yourself Space) allowing me to participate, I hereby release and forever discharge Luv Yourself Ltd and its representatives, agents, staff, and successors from any and all liability, claims, rights, demands, and set-offs related to my participation in the exercise program, including any accidents, injuries, or illnesses that may occur.

Thank you for choosing Luv Yourself Space. We look forward to supporting you on your wellness journey!

Luv Yourself,

The LYS Team